Land Rover Lake Bluff Courtesy Vehicle Policy

Being without your vehicle while it is being serviced can be an inconvenience. Your local Range Rover, Defender, & Discovery dealership understands this and wants to help you by offering a courtesy vehicle so your lifestyle can continue uninterrupted. Our courtesy vehicles* are provided at no charge to customers that have a situation or schedule necessary for a courtesy vehicle. We always put our customers first at Land Rover Lake Bluff.

Courtesy vehicles are offered under the following conditions.

• Courtesy Vehicles are available by appointment only. Please contact 877-548-6200 when you need an appointment. We realize when your vehicle has a problem that is safety related, or is not operational, it is not possible to wait for an appointment. We will make every attempt to accommodate your alternate transportation needs. Our service department will assist you in that situation.
• A courtesy vehicle is only offered for repair services that are expected to take more than 2 hours. We do not provide Courtesy/rental vehicles for Body Shop repairs. We can assist you in obtaining a rental vehicle should you need one.
• We have a limited number of Courtesy Vehicles, so we cannot guarantee that you will receive a vehicle to drive on every visit. They are loaned out on a first come, first served basis. If there are no Courtesy Vehicles available, we will attempt to provide a rental vehicle for your use.
• The driver must present at each visit a valid driver's license, credit/debit card, and proof of insurance, with proper coverage (Liability limits of at least 100/300/50, ask your adviser for more details) before operating the vehicle. You are advised to contact your insurance company in case of damage or accident as your insurance company is the primary carrier. Only the person(s) named on the Courtesy Vehicles Car Agreement and their spouses are permitted to operate the Courtesy Vehicle. Due to insurance regulations, the drivers of Courtesy Vehicle must be 21 years of age.
• Drivers named on the Courtesy Vehicles Agreement are responsible for all charges incurred against the vehicle during use, including tolls, tickets, fees, penalties, damages, and any additional costs incurred by Land Rover Lake Bluff. An administrative fee of $50.00 will be charged for processing these charges.
• As a convenience to our other clients, the Courtesy Vehicles must be returned within 24 hours of notification that the service on your vehicle is complete and your vehicle is ready for pick-up. A daily usage fee of $79.00 will be charged for every 24 hour period thereafter, if the Courtesy Vehicle is not returned.
• Courtesy Vehicles may not be taken on vacations and are to be operated only within a 75-mile radius of our dealership. Mileage is restricted to 125 miles per day. A mileage fee of $0.50 per mile will be charged to any customer who exceeds the daily mileage allowance.
• A fee of $8.00 per gallon will be charged to the driver who does not return the Courtesy Vehicles with the same level of fuel as when it was checked out.
• All Courtesy Vehicles are NON-SMOKING vehicles. For health reasons, we must insist that there be no smoking or pets in a Courtesy Vehicles. Many people are allergic to smoke and pets. A detail fee of $259.95 will be charged to the driver who smokes in any Courtesy Vehicles. Pets are not permitted in Courtesy Vehicles. A detail fee of $259.95 will be charged to the driver who transports their pet in any Courtesy Vehicles.
• Please remove all personal belongings and debris when you are finished with the Courtesy Vehicles. We cannot be responsible for any items or articles left behind.